SVN-438

Recognition of user emotions

In order to improve the current technology of dialogue systems, very intensive research is being carried out on the detection or recognition of the emotional state of the user. The purpose of adapting the behavior of the dialogue system, and where appropriate, transferring the telephone call to a human operator in the event that it cannot be satisfactorily answered by the system. This situation usually occurs when the user interacts with the system by speaking from a very noisy environment.

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